Frequently Asked Questions
Everything you need to know about your Rumex shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What is Rumex's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, Rumex ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How should I care for my Rumex garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the internal garment tag. Most of our items prefer a cold wash and air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.