Returns & Exchanges
At Rumex, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your selection isn't the perfect fit, we are committed to making the exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all Rumex tags attached, ensuring the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing